Refund policy

At The True P, ALL SALES ARE FINAL. By completing a purchase with us, you acknowledge and agree to the following:

• No Returns or Exchanges – We do not accept returns, exchanges, or modifications to your order once it has been placed.

• Order Cancellations – The True P reserves the right to cancel or refuse any order at our sole discretion, for any reason.

• Refused Packages – Any package refused at delivery will be considered forfeited and will not be eligible for a refund or store credit.

• Exception for Incorrect Items – If you receive an item that is different from what you ordered, please contact us within 3 days of delivery at [Your Email Address] with your order number and a photo of the item received. We will arrange an exchange for the correct item at no additional cost to you.

Please review your order carefully before confirming your purchase.